UNIVERSAL TERMS

12/20/2016

Preamble: Once envisioned by Thomas Jefferson and his fellow congressmen, who placed into law the Declaration of Independence. One line strikes a cord with all of us here at iHug, and it is at the heart of the Declaration of Independence, and we quote, "When a long train of abuses and usurpations, pursuing invariably the same object evinces a design to reduce them under absolute despotism, it is their right, it is their duty, to throw off such government, and to provide new guards for their future security." iHug has the ability to shape our future through efficient and well written software, and so it has been bestowed upon us to provide healthcare freedom through iHug's Ecosystem. Our business model, practices and other internal capacities will always be a continued efforts of Thomas Jefferson and his fellow congressmen's belief in freedom. The iHug Ecosystem is of the people, for the people and by the people who have established it in good faith, in good will, with transparency, honesty and integrity. iHug will always put the health of the people first and develop software based on contribution of the people. This falls inline with our deep believe of celebrating people and their life, that is who we are. Helping people live healthier, live happier and live longer, that is what we do.

iHug stipulates that it is exempt from any and all anti-trust laws, also known as competition laws, on the predication of the preamble of the Declaration of Independence. Specifically placed into law by, "The Committee of Five" consisting of Thomas Jefferson and his fellow committeemen, John Adams, Benjamin Franklin, Robert Livingston and Roger Sherman that every human being has “certain unalienable rights,” among which are those to “life, liberty, and the pursuit of happiness.” The iHug Ecosystem provides software that empowers people to have robust healthcare in the most innovative and forward thinking ways that will always favor people. In these efforts, we strive to help people live healthier, live happier and live longer. If through this process, we enter into one or more industries, the very premise would be to solely provide robust healthcare for everyone, anywhere, and not for any other reason.

Terms: The following outlines the terms in which iHug offers you access to the iHug Software-as-a-Service. These terms constitute a comprehensible and legally binding agreement (the “Agreement”) between You (“You,” “Your,” “Patient,” “Provider,” “Health Provider, “User,” “Users,” “Medical Professional,” “Medical Facility,” “Businesses," "Practices," "Contractors," “Physicians,” or “Other Individual or Entity not mentioned above” ) and iHug (“iHug,” “we,” “us” “our,” “iHug Ecosystem,” "iHug App,” “iHug Site” "iHug Software-as-a-Service") a Cupertino California Company, governing Your use of the iHug application, website, technology, patented, patent pending, trademark(s), proprietary algorithms and any artificial intelligence (Ai) (collectively, the “iHug Ecosystem”). By engaging and accessing any of iHug’s Sites, Services, Apps, and/or iHug Ecosystem, or any other systems, services or products you agree to be legally bound by these Universal Terms and all other terms and policies pre-existing and/or future terms. If you do not wish to be legally bound by any of the terms of use, you may not use any of iHug’s Sites, Services, Apps, and/or iHug Ecosystem.

Arbitration: BINDING ARBITRARY/CLASS ACTION WAIVER: OUR ARBITRATION CLAUSE IS IMMEDIATELY EFFECTIVE EITHER THROUGH ACCEPTANCE OF THESE UNIVERSAL TERMS AND OTHER IMPORTANT TOPICS AND LEGAL CLAUSES. YOU AND IHUG AGREE THAT THIS ARBITRARY CLAUSE IS BINDING BETWEEN YOU AND IHUG AND/OR IHUG’S ECOSYSTEM AND ANY OTHER AFFILIATES, SERVICES AND/OR PRODUCTS. ANY DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND IHUG WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR ANY OTHER TYPE OF SUIT EITHER DIRECTLY AND/OR INDIRECTLY THROUGH ANY AND ALL PARTIES, INCLUDING NOT ENTERING A COURT ROOM. A PARTY WHO DESIRES TO ARBITRATE MUST PROVIDE THE OTHER PARTY WITH THE WRITTEN DEMAND FOR ARBITRATION AS SPECIFIED IN THE SPECIFIC IN THE AAA RULES. (THE AAA PROVIDES A FORM OF DEMAND FOR ARBITRATION - CONSUMER ARBITRATION RULES AT WWW.ADR.ORG OR BY CALLING THE AAA AT (800) 778-7879) THE ARBITRATION WILL BE EITHER (1) A RETIRED JUDGE OR (2) AN ATTORNEY SPECIFICALLY LICENSED TO PRACTICE LAW IN THE STATE OF CALIFORNIA AND WILL BE SELECTED BY THE PARTIES FROM THE AAA'S ROSTER OF CONSUMER DISPUTE ARBITRATORS. IF THE PARTIES ARE UNABLE TO AGREE UPON AN ARBITRATOR WITHIN (7) DAYS OF DELIVERY OF THE DEMAND FOR ARBITRATION, THEN THE AAA WILL APPOINT THE ARBITRATOR IN ACCORDANCE WITH THE AAA RULES.

YOU ACKNOWLEDGE AND AGREE THAT, IN PERMITTING YOU TO UTILIZE THE IHUG ECOSYSTEM, IHUG IS ENTRUSTING YOU WITH SENSITIVE OR COMPETITIVE CONFIDENTIAL INFORMATION REGARDING, REFLECTING OR OTHERWISE RELATING TO IHUG’S RESEARCH AND DEVELOPMENT, PRODUCT DEVELOPMENT PLANS, AND MARKETING AND OTHER BUSINESS STRATEGIES, INCLUDING ANY AND ALL INTELLECTUAL PROPERTY OF IHUG (COLLECTIVELY, "CONFIDENTIAL INFORMATION"). YOU AGREE THAT ALL INFORMATION RELATING TO THE SERVICES FURNISHED TO, ACCESSED BY OR OTHERWISE LEARNED BY YOU CONSTITUTES CONFIDENTIAL INFORMATION PURSUANT TO THE APP TERMS AND MAY BE USED BY YOU SOLELY TO ACCESS THE SERVICES AND/OR IHUG ECOSYSTEM IN ACCORDANCE WITH THE APP TERMS. YOU AGREE THAT YOU WILL NOT USE CONFIDENTIAL INFORMATION IN ANY WAY, FOR YOUR OWN ACCOUNT OR THE ACCOUNT OF ANY THIRD PARTY. YOU AGREE NOT TO DISCLOSE ANY CONFIDENTIAL INFORMATION TO ANY OTHER PERSON OR ENTITY WITHOUT IHUG’S PRIOR WRITTEN APPROVAL. YOU AGREE TO INFORM IHUG PROMPTLY OF ANY ACTUAL OR SUSPECTED UNAUTHORIZED DISCLOSURE OR USE OF CONFIDENTIAL INFORMATION IN VIOLATION OF THE APP TERMS. YOU AGREE NOT TO ACCESS THE IHUG ECOSYSTEM FOR THE SOLE PURPOSE OF STEALING INTELLECTUAL PROPERTY, IDEAS, SYSTEM OPERATIONS AND ANY OTHER PROCESSES TO BUILD A COMPETING PRODUCT AND/OR SERVICE BY YOU DIRECTLY AND/OR INDIRECTLY.

Access Rights: We hereby grant you a limited, non-exclusive, non-transferable right to access the iHug Ecosystem and use the Services solely for your personal non-commercial use and only as permitted under these Terms of Use and any separate agreements you may have entered into with us (“Access Rights”). We reserve the right, in our sole discretion, to deny or suspend use of our App and/or sites or Services to anyone for any reason. You agree that iHug is a Software-as-a-Service company. You also agree that you will not, and will not attempt to: (a) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; (b) use the Site or Services to violate any local, state, national or international law; (c) reverse engineer, disassemble, decompile, or translate any software or other components of the Site or Services; (d) distribute viruses or other harmful computer code through the App and/or Site or (e) otherwise use the Services, App and/or Site in any manner that exceeds the scope of use granted above. In addition, you agree to refrain from abusive language and behavior which could be regarded as inappropriate, or conduct that is unlawful or illegal, when communicating with Providers through the App and/or Site and to refrain from contacting Providers for any Services outside of the App and/or Site. iHug is not responsible for any interactions with Providers that are not conducted through the iHug Ecosystem, App and/or Site. We strongly recommend that you do not use the Services on someone else’s mobile device, personal computer and/or public computers or through any other means. We also recommend that you do not store your Account password through your web browser or other software.

In addition, in connection with your use of the Services and/or iHug Ecosystem, you agree you will not: (a) upload or transmit any message, information, data, text, software or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable, or that may invade another’s right of privacy or publicity; (c) upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements); (d) upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware or any other similar software or programs that may damage the operation of another’s computer or property of another; (e) delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature; (f) use the Services and/or iHug Ecosystem communication features in a manner that adversely affects the availability of its resources to other Users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text); (g) upload or transmit any unsolicited advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," "phishing" or any other form of solicitation, commercial or otherwise; (h) violate any applicable local, state, national or international law; (i) upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party; (j) delete or revise any material posted by any other person or entity; (k) manipulate or otherwise display the Services and/or iHug’s Ecosystem by using framing, mirroring or similar navigational technology; (l) probe, scan, test the vulnerability of or breach the authentication measures of, the Services and/or iHug Ecosystem or any related networks or systems; (m) register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any Services or any contests, promotions or sweepstakes if you are not expressly authorized by such party to do so; (n) harvest or otherwise collect information about others, including email addresses; (o) use any robot, spider, scraper, or other automated or manual means to access the Services and/or iHug Ecosystem, or copy any content or information on the Services and/or iHug’s Ecosystem; or (p) assist or permit any person in engaging in any of these activities.

iHug reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of a User's access and/or account. iHug may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

Except as may be provided in the Privacy Policy and/or these Terms of Use, iHug reserves the right at all times to disclose any information as iHug deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in iHug’s sole discretion.

Right to Monitor: We reserve the right to monitor general use of the Services and/or iHug Ecosystem at any time as it deems appropriate and to remove any materials that, in iHug’s sole discretion, may be illegal, may subject iHug to liability, may violate these Terms of Use, or are, in the sole discretion of iHug, inconsistent with iHug’s purpose for the Service.

Security: iHug uses the highest level of security protocols in the world within the AWS Platform using the following but not limited to Virtual Private Cloud (VPC), Private Zones (PZ), Cloud Formation, HTTP over TLS, SSH Tunneling, Micro Service Containers, Nginx Containers, Encryption at rest EC2 Instance with Encrypted Data Volumes, Isolation of decrypted data under Dedicated Tenancy Instances and other leading tools, methods and protocols. Our practice of security encrypts and protects your information to the highest level that only world leading technology companies use. Which leads our ecosystem to the encryption of all data, in motion and at rest, solid isolation of decrypted data from other programs running in the AWS’s cloud. We also vehemently check for updated exploits to learn new vulnerabilities so that we can update our protocols.

International Use: The iHug Ecosystem is designed for and currently intended for United States residents using the Software-as-a-Service within the fifty states and the District of Columbia. iHug has international copyrights, trademarks and patent rights under International Law through its filing within the United States Trademark and Patent Office. We fully intend to scale out the Software-as-a-Service worldwide in due time. We make no representation that the Software-as-a-Service is applicable to, appropriate for, or available to People in locations outside the United States. Accessing the Software-as-a-Service from territories where the content is illegal is prohibited outside the U.S., you do so on your own initiative and you are responsible for compliance with local laws.

Electronic Contracting: Your use of the services includes the ability to enter into agreements and/or to make transactions electronically. You acknowledge that your electronic submissions constitute your agreemen and intent to be bound by and pay for such agreements and transactions. Your agreement and intent to be bound by electronic submissions applies to all records relating to all transacrtions you enter into on this on this service, including notices of cancellation, policies, contracts, and applications. In order to access and retain your electronic records, you may be required to have certain hardware and software, which is your sole responsibility.

Account: When you register in-app or through the web, you are required to create an account (“Account”) by providing certain information collected by iHug (collectively “Account Information”). To create an Account, you must be of legal age to form a binding contract. If you are not of legal age to form a binding contract, you may not register to use our Services. You agree that the Account Information that you provide to us at all times, including during registration and in any information you upload to the Site will be true, accurate, current, and complete. You may not transfer or share your account password with anyone, or create more than one Account (with the exception of subaccounts established for children of whom you are the parent or legal guardian). You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. iHug reserves the right to take any and all action, as it deems necessary or reasonable, regarding the security of the Site and your account information. In no event and under no circumstances shall iHug be held liable to you for any liabilities or damages resulting from or arising out of your use of the Site, your use of the Account Information or your release of the Account Information to a third party. You may not use anyone else’s account at any time.

Crawling Software: You agree not to use or launch any automated system, including without limitation, "robots," "spiders," "offline readers," etc. or "load testers" such as wget, apache bench, mswebstress, httpload, blitz, Xcode Automator, Android Monkey, etc., that accesses the iHug Ecosystem in a manner that sends more request messages to the iHug servers in a given period of time than a human can reasonably produce in the same period by using the iHug Ecosystem, and you are forbidden from ripping the content unless specifically allowed. Notwithstanding the foregoing, iHug grants the operators of public search engines permission to use spiders to copy materials from the website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. iHug reserves the right to revoke these exceptions either generally or in specific cases. While we don't disallow the use of sniffers such as Ethereal, tcpdump or HTTPWatch in general, we do disallow any efforts to reverse-engineer our system, our protocols, or explore outside the boundaries of the normal requests made by iHug Ecosystem Users. We have to disallow using request modification tools such as fiddler or whisker, or the like or any other such tools activities that are meant to explore or harm, penetrate or test the site. You must secure our permission before you measure, test, health check or otherwise monitor any network equipment, servers or assets hosted on our domain. You agree not to collect or harvest any personally identifiable information, including phone number, from the iHug Ecosystem, nor to use the communication systems provided by the iHug Ecosystem for any commercial solicitation or spam purposes. You agree not to spam, or solicit for commercial purposes, any Users of the Service.

Geo-Location Functionality: The Services include and make use of certain functionality and Services provided by third parties that allow iHug to include maps, geocoding, places and other content from Google, Inc. (“Google”), Apple, Inc. (“Apple”) as part of the Services (the “Geo-Location Services”). your use of the Geo-Location Services is subject to Google’s then current Terms of Use for Google Maps/Google Earth (http://www.google.com/intl/en_us/help/terms_maps.html) and subject to Apple’s then current Terms of Use for Apple Maps https://support.apple.com/en-us/HT201357 by using the Geo-Location Services, you are agreeing to be bound by Google’s and Apple’s Terms of Use.

Additional Services and Terms: Some of the Services we offer may be subject to additional Terms and Conditions. Your use of such Services is subject to those additional terms and conditions, which will be provided to you before the affected Services are provided. Any such additional terms and conditions are incorporated into this Agreement by reference.

Account Charges, Credit Card Billing and Additional Purchases: The iHug Ecosystem is free of charge. However, in the future there may be charges for certain iHug Services. Currently, all non-third party billing (if applicable) will be handled by Stripe®, Apple® or Google® (depending upon which service you use and which version of the application you download). In the future we may ask for payment information from you directly and you will have the option to continue with Services or decline them at that time.

Through the Services, you may also be able to purchase certain goods or additional features or other Services designed to enhance the performance of the Application or the Services (“In App Purchase” “On Web Purchases). When you make an In App Purchase, you are doing so through Apple iTunes service and you are agreeing to Apple’s iTunes’ Terms and Conditions.

During your use of the iHug Ecosystem and our Services, you also may occasionally be offered incentives or merchandise either directly from iHug or from third parties that are not In App Purchases. Those purchases, if you agree to them, may require you to provide credit card or other transaction data to us or to third party Providers in order to procure such items.  We will only collect those details, if ever, for the sole purpose of fulfilling an order for Products or Services that you request. iHug may retain your credit card details in an encrypted Stripe platform.

Account Security: You are responsible for maintaining the confidentiality of your username and password that you designate during the sign process and you are fully responsible for all activities that occur under your username and password. You shall immediately notify us of any unauthorized use of your username or password or any other breach of security. iHug will not be liable for any loss or damage arising from your failure to comply with this provision. You should use particular caution when accessing your account from a public or shared computer or using unencrypted email to discuss private matters with any User within the iHug Ecosystem, so that others are not able to view, record or intercept your password or other personal information. You have been informed of the risks of transmitting your personal information by an unsecured means.

Notice for Claims of Copyright Violations: If you believe that your work has been copied and posted on our website in a way that constitutes copyright infringement, you should provide our Copyright Agent with a written notice that sets forth the infringement details. To be effective, the notice must contain the following information:

Please provide:

a description of the copyrighted work that you believe has been infringed;
a description of the material that you claim is infringing the copyrighted work identified in #1, and a detailed description of where it is located on our IHug Ecosystem;

Your address, telephone number, and email address;
a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
and
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.

Please send the electronic communication to our Copyright Agent at the following address:

2351 Sunset Blvd. Suite 170, Rocklin, CA 95765

We reserve the right, in appropriate circumstances and at our discretion, to terminate the privileges of any account holder who repeatedly infringes the copyrights or other intellectual property rights of others.

Disclaimers of Warranties: YOU USE THE APPLICATION, THE SERVICES, INCLUDING PROVIDERS AND PROVIDERS’ SERVICES, AND THE IHUG ECOSYSTEM AT YOUR OWN RISK. IHUG EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES ABOUT THE ACCURACY, COMPLETENESS, TIMELINESS OR EFFICACY OF THE CONTENT OF THE IHUG ECOSYSTEM AND ASSUMES NO LIABILITY OR RESPONSIBILITY TO YOU OR ANY MINOR FOR WHOM YOU ARE RESPONSIBLE FOR ANY ERRORS, MISTAKES, OR INACCURACIES IN SUCH CONTENT OR IN THE SERVICES PROVIDED BY IHUG OR THE SERVICES, INFORMATION AND ADVICE PROVIDED BY A Provider OR PROVIDER OR THROUGH OUR APPLICATION OR WEBSITE. YOU AGREE THAT YOUR ACCESS TO, AND USE OF, THE IHUG ECOSYSTEM SERVICES, OUR WEBSITE, ANY Provider AND PROVIDERS AND THE CONTENT AND SERVICES AVAILABLE THROUGH THE FOREGOING IS ON AN “AS-IS”, “AS AVAILABLE” BASIS AND IHUG SPECIFICALLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IHUG DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE PRODUCTS, OFFERINGS, CONTENT, AND MATERIALS AVAILABLE THROUGH THE IHUG ECOSYSTEM OR OUR WEBSITE, INCLUDING WITHOUT LIMITATION THE AVAILABILITY, USE, OR RESULTS OF SERVICES PROVIDED BY ANY Provider, INDEPENDENT MEDICAL PRACTICE AND/OR PROVIDERS. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN IHUG’S LIABILITY AND RESPONSIBILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Limitation of Liability: YOU ACKNOWLEDGE AND AGREE THAT IHUG SHALL NOT BE LIABLE TO YOU OR ANY MINOR FOR WHOM YOU ARE RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF IHUG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF, OR RESULTING FROM, (A) THE USE OR THE INABILITY TO USE THE APPLICATION, SERVICES OR WEBSITE; (B) THE USE OF ANY CONTENT OR OTHER MATERIAL ON OR THROUGH THE IHUG ECOSYSTEM, SERVICES OR WEBSITE OR ANY WEBSITES LINKED TO THE IHUG ECOSYSTEM OR WEBSITE, (C) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SITE PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE IHUG ECOSYSTEM , SERVICES OR WEBSITE; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (E) STATEMENTS, SERVICES OR CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE IHUG ECOSYSTEM , SERVICES OF THE WEBSITE OR ANY Provider, MEDICAL OR PROVIDER; OR (F) ANY OTHER MATTER RELATING TO THE APPLICATION, SERVICES OR THE WEBSITE. IN NO EVENT SHALL IHUG’S TOTAL LIABILITY TO YOU OR ANY MINOR FOR WHOM YOU ARE RESPONSIBLE FOR ANY AND ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT – INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE – OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU TO IHUG. IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID, IHUG’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Stripe Connect Terms: You agree the iHug Ecosystem will collect any and all payment transactions and information through Stripe Connect services for non-in-app purchases. You further agree to that we have full authority without restriction to collect, disburse and allocate any and all transactions at our sole discretion using the Stripe Connect Services on your behalf.  

You give iHug full permission to initiate and manage any and all transactions, funds, and allocation that are collected by Users for services they rendered from you for services you provide on a contracted basis. Using the Stripe Connect Services, you agree the iHug Ecosystem will then calculate the weekly sum you earned and allocate such funds at our discretion to your Stripe Connect Account that you’ve connected your checking account and routing number.

You also agree to allow the iHug Ecosystem to collect your personal identifiable information to inform Stripe who you are. iHug has a legal obligation to disclose your personal identifiable information to these financial companies as we are using their system for payment transactions. It also helps us to assist you in your management of the account.

As it pertains to the Stripe Connect Service, you agree that you are considered to Stripe a third-party. Third-party transactions are subject to taxes, fees and surcharges. These may and may not include, transaction fees, sales taxes, state taxes, federal taxes and other aggregate fees that the iHug Ecosystem and Stripe do not regulate. You agree that we have full rights without limitation to report your income through a 1099.

About Stripe Connect — Connected Accounts: Thank you for using Stripe Connect. Stripe Connect allows third-party platform providers to help you create and administer your Stripe account, and may provide additional services directly to you or your customers. This agreement governs your use of Stripe Connect and describes how a platform provider may help you manage your Stripe account. Any platform provider that uses Stripe to accept payments or manage your Stripe account must inform you that it does so.

Stripe Connected Account Agreement: This Stripe Connected Account Agreement is a legal agreement (“Connected Account Agreement”) between you, the person or legal entity (including sole proprietors) that you identified to Stripe on the registration page or provided to a Connect Platform (“Connected Account” or “you”) and Stripe (“Stripe”). Your use of the Services is subject to your acceptance of the terms and conditions of this Connected Account Agreement. Your continued use of the Services represents your express consent to the terms and conditions contained in this Connected Account Agreement, including the Stripe Services Agreement (“Stripe Services Agreement”), and updates or modifications that may be made occasionally by Stripe. The Stripe Services Agreement may also incorporate separate agreements with financial services providers (each a “Financial Services Provider”).

This Connected Account Agreement governs your use of Stripe Connect and management of your Connected Account by Connect Platforms. This management includes use and administration of data about you or your transactions provided to Stripe (“Data”) and initiating Activity. As used in this Connected Account Agreement, any action submitted using the Stripe Connect API on behalf of a Connected Account is referred to as “Activity,” which includes initiating charges or Refunds, handling Chargebacks or disputes, and other functions available through Stripe Connect.

You represent to Stripe that all of the information that you provide to us directly or through the Connect Platform is accurate and complete, and that you are authorized to agree to this Connected Account Agreement on behalf of the Connected Account. You agree to the terms and conditions provided in this Connected Account Agreement and to the Stripe Services Agreement, and understand that your use of the Services and Stripe Connect are subject to your acceptance of these terms and conditions.

1. Relationship to Other Agreements: By using Stripe Connect, including the Services, you expressly agree to abide by the terms and conditions of this Connected Account Agreement, the Stripe Services Agreement, and to any updates or modifications to either of those documents that may occasionally be made by Stripe. The Stripe Services Agreement is incorporated into this Connected Account Agreement by reference as it relates to your use of the Services. This Connected Account Agreement contains additional terms and conditions relating to your use of the features of Stripe Connect made available to Connected Accounts. To the extent that there is a conflict between the Stripe Services Agreement and this Connected Account Agreement related to your use of Stripe Connect, this Connected Account Agreement will prevail. Nothing in this Connected Account Agreement alters the terms and conditions of agreements between you and Financial Services Providers. Any capitalized terms that are used but not defined in this Connected Account Agreement are defined in the Stripe Services Agreement.

2. Stripe Connect — Your Connected Account: Stripe Connect allows Connect Platforms to help you integrate Services into your site or application, and manage your Connected Account. When you sell your goods or services, or receive bona fide charitable donations through a Connect Platform that uses the Services, the Connect Platform may agree to perform obligations on your behalf, such as web development or hosting services, customer service, processing of refunds, handling consumer complaints, or other Activity. The specific things that a Connect Platform is agreeing to do for you, if any, are determined by your agreement with that Connect Platform. Stripe is not a Connect Platform, and only provides the Services described in this Connected Account Agreement and the Stripe Services Agreement. You do, however, appoint Stripe as one of your payments agents for the limited purposes of directing, receiving, holding and settling payment card proceeds to you, and you agree that Stripe’s receipt of payment processing proceeds satisfies your customers’ obligations to make payment to you.

Through Stripe Connect, you can delegate the creation and management of portions of your Connected Account to a Connect Platform. You consent to Stripe’s disclosure of Data (which may include your name and address, and information regarding the transactions that you process through the Services) to the Connect Platform, Financial Services Providers, and our service providers to facilitate the provision of Services to you through Stripe Connect. You also consent to Stripe’s use of information provided to Stripe or collected by us as part of providing the Services for our internal analyses and fraud monitoring. For more information regarding Stripe’s use of your data, please review Stripe’s Privacy Policy.

3. Your Obligations: You agree to comply with all applicable laws or regulations, payment network rules (including the Network Rules), agreements with third parties that are binding on you, and this Connected Account Agreement (including the Stripe Services Agreement) when using Services. You are solely responsible for, and Stripe disclaims all liability for, the provision of any goods or services sold to your customers or users as part of your use of Services, and any obligations you may owe to your customers or users. While you may agree to share some liability with the Connect Platform, you are financially liable to Stripe for Disputes, Chargebacks, Refunds, and any fines that arise from your use of the Services. These obligations are described in more detail in Section C of the Stripe Services Agreement. 

Depending on the Connect Platform, you may have access to directly manage your Connected Account through the Stripe dashboard. If such access is made available to you, you are responsible for all actions taken on your Connected Account through the Stripe dashboard, including the initiation of Refunds or changing of depository bank information. Alternatively, the Connect Platform may manage your account on your behalf. 

Your Connect Platform may choose to allow you to receive payment processing proceeds via settlement into a bank account connected to your debit card (“Instant Payout”). Your Connect Platform will let you know if there is a fee associated with your use of Instant Payouts. If you elect to use Instant Payouts, Stripe will attempt to settle your payment processing proceeds within minutes of receiving your request. Depending on your bank, it may take up to two business days for your payment processing proceeds to settle via Instant Payouts. We and your Connect Platform reserve the right to change or suspend Instant Payouts to you: (i) due to pending, anticipated, or excessive Disputes, Chargebacks, Refunds, or Reversals; (ii) in the event of suspected or actual fraudulent, illegal or other malicious activity; or (iii) where we are required by Law or court order.

4. Relationship to Connect Platforms: As part of your use of Stripe Connect, you understand and agree that Stripe and the Connect Platform will share some Data about you and Activity on your Connected Account. This may include information you provide to create your Connected Account to Stripe or the Connect Platform, or information about transactions submitted by your customers to Stripe. Connect Platforms will never have access to full credit card information provided by your customers. You understand and agree that Connect Platforms and Stripe can share such Data to provide services to you.

The pricing for your use of the Services with a Connect Platform will depend on your agreement with the Connect Platform. Pricing from the Connect Platform may include fees for your use of the Connect Platform’s services that are separate from fees owed for the Services. Stripe will receive fees for your use of the Services. The fees for the Services will not exceed the amounts posted on our web site. In addition, the Connect Platform may charge you fees for the services it provides you. You agree that Stripe will have the right to deduct both Stripe’s fees for Services and the Connect Platform fees specified to us by the Connect Platform. Stripe does not control and is not responsible for Connect Platform fees charged to you, which are based on your agreement with and use of the Connect Platform. All fees charged to you should be made clear to you in your agreement with each Connect Platform.

5. Limitations on Stripe’s Liability: Stripe is not responsible for the acts or omissions of any Connect Platform in providing services to you or your customers, nor is Stripe responsible for your obligations to your customers (including but not limited to properly describing the nature of or delivering the goods or services being sold to your customers). You are solely responsible for, and Stripe expressly disclaims all liability for, your complying applicable laws and obligations related to your provision the goods or services to your customers, or receipt of bona fide charitable donations. This may include providing customer service, notification and handling refunds or consumer complaints, provision of receipts, registering your legal entity, or other actions not related to the Services. You agree to indemnify Stripe for any losses we incur based on your failure to properly describe or deliver goods or services, or comply with your legal or contractual obligations to your customers.

6. Other General Legal Terms: a. Term, Termination, and the Effects of Termination: The term of this Connected Account Agreement will begin when you register your Connected Account with a Connect Platform and will end when terminated by you or by Stripe, as described in this Connected Account Agreement. You may terminate this Connected Account Agreement at any time by providing notice to Stripe and immediately ceasing your use of Stripe Connect. However, if you commence using Stripe Connect again, you are consenting to this Connected Account Agreement. Stripe may terminate this Connected Account Agreement (a) where you are in breach of this Connected Account Agreement and fail to cure the breach upon 30 days’ notice by Stripe (such notice only being required if curing the breach is feasible); (b) upon 120 days’ notice for any reason; (c) where the Connected Account is the subject of any voluntary or involuntary bankruptcy or insolvency petition or proceeding; or (d) where required to do so by demand of Financial Services Providers, the Card Networks, or under court or legal order.

Section 5 and all provisions giving rise to continuing obligations will survive termination of this Connected Account Agreement. As stated above, the Stripe Services Agreement governs your use of Services, so the termination of this Connected Account Agreement will not immediately trigger termination of the Stripe Services Agreement. All obligations in the Stripe Services Agreement will only be terminated when done so under the terms and conditions of the Stripe Services Agreement.

b. Governing Law, Disputes, and Interpretation: The provisions of the applicable Stripe Services Agreement governing applicable law (jurisdiction), location of suits and disputes (venue), and any method for dispute resolution are incorporated into this Connected Account Agreement by reference. Headings are included for convenience only, and should not be considered in interpreting this Connected Account Agreement. This Connected Account Agreement does not limit any rights of enforcement that we may have under trade secret, copyright, patent, or other laws. Our delay or failure to assert any right or provision under this Connected Account Agreement does not constitute a waiver of such right or provision. No waiver of any term of this Connected Account Agreement will be deemed a further or continuing waiver of such term or any other term.

c. Right to Amend: Stripe may amend this Connected Account Agreement upon notice to you, which may be provided through email, the Stripe dashboard, and/or Stripe’s web site. You agree that any changes to this Connected Account Agreement will be binding on you within 7 days of such notice. If you elect to not accept the changes to this Connected Account Agreement, you must (a) provide notice to Stripe and (b) immediately cease using Stripe Connect. Where no such notice is provided or where you continue to use Stripe Connect, you agree that you are consenting to any such changes to the Connected Account Agreement.

d. Assignment: You may not assign or attempt to assign this Connected Account Agreement without the express consent of Stripe in advance. While we will generally consent to such an assignment where we consider it reasonable, we are not required to and will deny requests where such an assignment would violate this Connected Account Agreement (such as assignment to a prohibited business) or would pose a material risk to Stripe or our partners.
e. Entire Agreement: This Connected Account Agreement constitutes the entire agreement between you and Stripe with respect to Stripe Connect. Except where expressly stated in a separate agreement duly executed by Stripe, if there is any conflict between this Connected Account Agreement and any other Stripe agreement related to Stripe Connect, this Connected Account Agreement will prevail. Keep in mind, however, that with regard to your use of the Services for your own purposes (i.e. to receive payment for products or services you provide), the Stripe Services Agreement will prevail. These terms and conditions describe the entire liability of you and Stripe, and set forth your exclusive remedies with respect to Stripe Connect. If any provision of this Connected Account Agreement (or portion thereof) is held to be invalid or unenforceable under applicable law, then it should be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Governing Law and Choice of Forum: This Agreement contains the final and entire agreement between us regarding your use of the iHug Ecosystem Services for yourself, a member of your household or for any minor for whom you are responsible, and supersedes all previous and contemporaneous oral or written agreements regarding your use of the foregoing. The provisions of this Agreement shall be severable, and if any provision of this Agreement is held to be invalid or unenforceable, it shall be construed to have the broadest interpretation, which would render it valid and enforceable. No amendments, modifications or waivers to this Agreement shall be valid unless in writing and signed by all Parties.  We may discontinue or change the iHug Ecosystem or its/their availability to you, at any time. This Agreement is personal to you, which means that you may not assign your rights or obligations under this Agreement to anyone. You agree that this Agreement, as well as any and all claims arising from this Agreement will be governed by and construed in accordance with the laws of the State of California, United States of America applicable to contracts made entirely within California and wholly performed in California, without regard to any conflict or choice of law principles. The sole and exclusive jurisdiction and venue for any litigation arising out of this Agreement or in any way related to the iHug Ecosystem will be an appropriate federal or state court located in Silicon Valley, California. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods.

Assignments: iHug may assign its rights and obligations under this Agreement. This Agreement will inure to the benefit of iHug’s successors, assigns and licensees.  The failure of either party to insist upon or enforce the strict performance of the other party with respect to any provision of this Agreement, or to exercise any right under the Agreement, will not be construed as a waiver or relinquishment to any extent of such party’s right to assert or rely upon any such provision or right in that or any other instance; rather, the same will be and remain in full force and effect.

General Clause: You may not assign these Terms whatsoever. iHug may assign these Terms without your consent to:

1 a subsidiary or affiliate;
2. an acquirer of iHug’s equity, business or assets; or
3. a successor by merger.

Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you, iHug or any Third-Party Provider as a result of this Agreement or use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. iHug’s failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by iHug in writing.

Modification to the Agreement: We reserve the right to modify the terms and conditions of this Agreement at any time, effective upon posting the amended terms on this site. If we make changes, we will notify you by, at a minimum, revising the “Last Updated” date at the top of this Agreement. You are responsible for regularly reviewing this Agreement. Continued use of the iHug Ecosystem of Services after any such changes shall constitute your consent to such changes. If you do not agree to any such changes you may not use or access the iHug Ecosystem of Services.

Restricted Activities: With respect to your use of the iHug Ecosystem and your participation in the Services, you agree that you will not:
impersonate any person or entity;
stalk, threaten, or otherwise harass any person, or carry any weapons;
violate any law, statute, ordinance or regulation;
interfere with or disrupt the Services or the iHug Ecosystem or the servers or networks connected to the iHug Ecosystem of Services;
Post Information or interact on the iHug Ecosystem of Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal; use the iHug Ecosystem in any way that infringes any third party’s rights, including but not limited to:
intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information; forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the iHug Ecosystem; “frame” or “mirror” any part of the iHug Ecosystem, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other web site for any purpose; or modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the iHug Ecosystem or any software used on or for the iHug Ecosystem of Services; rent, lease, lend, sell, redistribute, license or sublicense the iHug Ecosystem or access to any portion of the iHug Ecosystem of Services; use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the iHug Ecosystem or its contents; create liability for us by not following all rules, regulations and laws both locally and federally; link directly or indirectly to any other web sites; transfer or sell your user account, password and/or identification to any other party; or cause any third party to engage in the restricted activities above.

Proprietary Rights and Trademark License: All intellectual property rights in the iHug Ecosystem shall be owned by us absolutely and in their entirety. These rights include and are not limited to database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights wherever existing in the world together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or Product names set forth in the iHug Ecosystem are the property of their respective owners. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information (“Submissions”) provided by you to us are non-confidential and shall become the sole property of iHug. iHug shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

iHug logos, designs, graphics, icons, scripts and service names are registered trademarks, trademarks or trade dress of iHug in the United States and/or other countries (collectively, the “iHug Marks”). If you provide Services as a Provider, iHug grants to you, during the term of this Agreement, and subject to your compliance with the terms and conditions of this Agreement, a limited, revocable, non-exclusive license to display and use the iHug Marks solely in connection with providing the preventative care Services through the iHug Ecosystem (“License”). The License is non-transferable and non-assignable, and you shall not grant to any third party any right, permission, license or sublicense with respect to any of the rights granted hereunder without iHug’s prior written permission, which it may withhold in its sole discretion. The iHug Marks may not be used in any manner that is likely to cause confusion.

You acknowledge that iHug is the owner and licensor of the iHug Marks, and that your use of the iHug Marks will confer no additional interest in or ownership of the iHug Marks in you but rather inures to the benefit of iHug. You agree to use the iHug Marks strictly in accordance with iHug’s Trademark Usage Guidelines, as may be provided to you and revised from time to time, and to immediately cease any use that iHug determines to nonconforming or otherwise unacceptable.

You agree that you will not: Create any materials that incorporate the iHug Marks or any derivatives of the iHug Marks other than as expressly approved by iHug in writing; use the iHug Marks in any way that tends to impair their validity as proprietary trademarks, service marks, trade names or trade dress, or use the iHug Marks other than in accordance with the terms, conditions and restrictions herein; take any other action that would jeopardize or impair iHug’s rights as owner of the iHug Marks or the legality and/or enforceability of the iHug Marks, including, without limitation, challenging or opposing iHug’s ownership in the iHug Marks; apply for trademark registration or renewal of trademark registration of any of the iHug Marks, any derivative of the iHug Marks, any combination of the iHug Marks and any other name, or any trademark, service mark, trade name, symbol or word which is similar to the iHug Marks; use the iHug Marks on or in connection with any Product, service or activity that is in violation of any law, statute, government regulation or standard.

Violation of any provision of this License may result in immediate termination of the License, in iHug’s sole discretion. If you create any materials bearing the iHug Marks (in violation of this Agreement or otherwise), you agree that upon their creation iHug exclusively owns all right, title and interest in and to such materials, including without limitation any modifications to the iHug Marks or derivative works based on the iHug Marks. You further agree to assign any interest or right you may have in such materials to iHug, and to provide information and execute any documents as reasonably requested by iHug to enable iHug to formalize such assignment.

Copyright Complaints and Copyright Agent: iHug respects the intellectual property of others, and expects Users to do the same. If you believe, in good faith, that any materials on the Services infringe upon your copyrights, please send the following information to iHug’s Copyright Agent at:

Fax: 800-608-4110
Agent: Jim Salter
Address: iHug, 2280 East Bidwell Street #214 Folsom, CA 95630

A description of the copyrighted work that you claim has been infringed, including specific location in the iHug Ecosystem where the material you claim is infringed is located. Include enough information to allow iHug to locate the material, and explain why you think an infringement has taken place; a description of the location where the original or an authorized copy of the copyrighted work exists – for example, the URL (Internet address) where it is posted or the name of the book in which it has been published; your address, telephone number, and e-mail address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner's behalf; and an electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

Disclaimers: The following disclaimers are made on behalf of iHug, our affiliates, and each of our respective officers, directors, employees, agents, shareholders and suppliers.

We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.

We do not warrant that your use of the iHug Ecosystem of Software-as-a-Service will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error-free, or will meet your requirements, that any defects in the iHug Ecosystem will be corrected, or that the iHug Ecosystem is free of viruses or other harmful components. We disclaim liability for, and no warranty is made with respect to, connectivity and availability of the iHug Ecosystem.

Although we encourage the highest quality and state-of-the-art preventative care Services, we have no control over the quality or safety of the preventative care Services provided by Providers.

We cannot guarantee that each User is who he or she claims to be. Please use common sense when using the iHug Ecosystem. We agree to release ourselves of any responsibility, and we do not accept responsibility or liability for any content, communication or other use or access of the iHug Ecosystem by any persons who are in violation of this Agreement. We encourage you to communicate directly with each potential Provider or Patient prior to engaging in an arranged preventative care service.

This paragraph applies to any version of the iHug Ecosystem that you acquire from the Apple App Store. This Agreement is entered into between you and iHug. Apple, Inc. (“Apple”) is not a party to this Agreement and shall have no obligations with respect to the iHug Ecosystem. iHug, not Apple, is solely responsible for the iHug Ecosystem and the content thereof as set forth hereunder. However, Apple and Apple’s subsidiaries are third party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple shall have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party beneficiary thereof. This Agreement incorporates by reference the Licensed Application End User License Agreement published by Apple at https://www.apple.com/legal/internet-services/itunes/appstore/dev/stdeula/, for purposes of which, you are “the end-User.” In the event of a conflict in the terms of the Licensed Application End User License Agreement and this Agreement, the terms of this Agreement shall control.

Indemnity: You will defend, indemnify, and hold us and our affiliates and each of our respective officers, directors, employees, agents, investors, shareholders and suppliers harmless from any claims, actions, suits, losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of the iHug Ecosystem, including:

Your breach of this Agreement or the documents it incorporates by reference; your violation of any law or the rights of a third party, including, without limitation, Providers, Patients, Businesses, other motorists, and pedestrians, as a result of your own interaction with such third party; any allegation that any materials that you submit to us or transmit through the iHug Ecosystem or to us infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; your ownership, use or operation of a motor vehicle or passenger vehicle when heading to a preventative care appointment, including your provision of preventative care Services as a Provider; and/or any other activities in connection with the preventative care Services. This indemnity shall be applicable in all States across the U.S. without regard to the negligence of any party, including any indemnified person.

Additional Limitations of Liability: In no event will we, our affiliates, or each of our respective officers, directors, employees, agents, investors, shareholders or suppliers, be liable to you for any incidental, special, punitive, consequential, or indirect damages (including, but not limited to, damages for deletion, corruption, loss of data, loss of programs, failure to store any information or other content maintained or transmitted by the iHug Ecosystem, service interruptions, or for the cost of procurement of substitute Services) arising out of or in connection with the iHug Ecosystem, the Services, or this Agreement, however arising including negligence, even if we or our agents or representatives know or have been advised of the possibility of such damages (provided however that this provision shall not limit the scope of iHug’s insurance policies. We will not be liable for any damages, direct, indirect, special, punitive, incidental and/or consequential (including, but not limited to physical damages, bodily injury, death and/or emotional distress and discomfort) arising out of your communicating with or meeting other Users of the iHug Ecosystem of Services, even if we or our agents or representatives know or have been advised of the possibility of such damages. Certain jurisdictions may not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights.

Release: In the event that you have a dispute with one or more Users, you agree to release iHug (including our affiliates and each of our respective officers, directors, employees, agents, investors, shareholders, and suppliers) from claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes with other Users or to your use of the iHug Ecosystem or participation in the preventative care Services. Furthermore, you expressly waive any rights you may have under Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming Civil Code Section 1542 (or analogous laws of other states), which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.” We reserve the right, but have no obligation, to monitor disputes between you and other Users.

Term and Termination: This Agreement is in full effect beginning 06/27/2014 to anyone who navigates the Application, iHug Ecosystem, website and/or app or any other Services. Also, upon your creation of a user account, as amended by any modifications made pursuant to Section 1. You may discontinue your use of the iHug Ecosystem or participation in the preventative care Services at any time, for any reason. We may suspend or deactivate your user account, or revoke your permission to access the iHug Ecosystem, at any time, for any reason, upon notice to you. We reserve the right to refuse access to the iHug Ecosystem to any User for any reason not prohibited by law. Either party may terminate the agreement for any reason upon written notice to the other party.

Arbitration, Class Waiver, and Jury Waiver: PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY. YOU WILL BE REQUIRED TO ARBITRATE DISPUTES WITH IHUG, AND LIMIT THE MANNER IN WHICH, IF ANY, YOU CAN SEEK RELIEF FROM US.

Applicability of Arbitration Agreement: All claims and disputes arising out of or relating to these Terms or the use of the Services that cannot be resolved in small claims court will be resolved by binding arbitration on an individual basis, except that you and iHug are not required to arbitrate any dispute in which either party seeks equitable relief for the alleged unlawful claims.

Additional Rules for Non-appearance Arbitration: If non-appearance arbitration is elected, the arbitration will be conducted by telephone, online, written submissions, or any combination of the three; the specific manner will be chosen by the party initiating the arbitration. The arbitration will not involve any personal appearance by the parties or witnesses unless the parties mutually agree otherwise.

Authority of the Arbitrator: The arbitrator will decide the rights and liabilities, if any, of you and iHug. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum's rules, and the Terms. The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and iHug.

Waiver of Jury Trial: YOU AND IHUG WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and iHug are instead electing to have claims and disputes resolved by arbitration per binding arbitrary clause. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and iHug over whether to vacate or enforce an arbitration award, YOU AND IHUG WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.

Waiver of Class or Consolidated Actions: ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE Provider, BUSINESS OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER Provider, BUSINESS OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in Governing Law and Choice of Forum section.

Confidentiality: No part of the procedures will be open to the public or the media. All evidence discovered or submitted at the hearing is confidential and may not be disclosed, except by written agreement of the parties, pursuant to court order, or unless required by law. Notwithstanding the foregoing, no party will be prevented from submitting to a court of law any information needed to enforce this arbitration agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.

Right to Waive: Any rights and limitations set forth in this arbitration agreement may be waived by the party against whom the claim is asserted. Such waiver will not waive or affect any other portion of this arbitration agreement.

Opt-out: You may opt out of this arbitration agreement. If you do so, neither you nor iHug can force the other to arbitrate. To opt out, you must notify iHug in writing no later than 30 days after first becoming subject to this arbitration agreement. Your notice must include your name and address, your iHug username and the email address you used to set up your iHug account (if you have one), and an unequivocal statement that you want to opt-out of this arbitration agreement. You must send your opt-out notice to this address: iHug, Inc., ATTN: Arbitration Opt-out, 2351 Sunset Blvd, Suite 170, Rocklin, CA 95765.

Small Claims Court: Notwithstanding the foregoing, either you or iHug may not bring an individual action in small claims court.

Arbitration Agreement Survival: This arbitration agreement in conjunction with the BINDING ARBITRARY/CLASS ACTION WAIVER and will survive the termination of your relationship with iHug for an indefinite amount of time.

Confidentiality: You agree not to use any technical, financial, strategic and other proprietary and confidential information relating to iHug’s business, operations and properties, including User information (“Confidential Information”) disclosed to you by iHug for your own use or for any purpose other than as contemplated herein. You shall not disclose or permit disclosure of any Confidential Information to third parties. You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of iHug in order to prevent it from falling into the public domain. Notwithstanding the above, you shall not have liability to iHug with regard to any Confidential Information which you can prove: was in the public domain at the time it was disclosed by iHug or has entered the public domain through no fault of yours; was known to you, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; is disclosed with the prior written approval of iHug; becomes known to you, without restriction, from a source other than iHug without breach of this Agreement by you and otherwise not in violation of iHug’s rights; or is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided, however, that you shall provide prompt notice of such court order or requirement to iHug to enable iHug to seek a protective order or otherwise prevent or restrict such disclosure.

No Agency: You and iHug are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement.

Notices and Complaints: Except as explicitly stated otherwise, any notices to iHug shall be given by certified mail, postage prepaid and return receipt requested to:

20660 Stevens Creek Blvd
Cupertino Crossroads, Cupertino, CA 95014

Such notice shall be deemed given three days after the date of mailing. Any notices to you shall be provided to you through the iHug Ecosystem or given to you via the email address you provide to iHug during the registration process, and such notice shall be deemed given immediately upon sending. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to iHug during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.

General: This Agreement shall be governed by the laws of the State of California, Santa Clara County without regard to choice of law principles. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be updated in good faith so all provisions shall be enforced. You agree that this Agreement and all incorporated agreements may be automatically assigned by iHug, in our sole discretion in accordance with the “Notices” section of this Agreement. Headings are for reference purposes only and in no-way define, limit, construe or describe the scope or extent of such section. A party’s failure to act with respect to a breach by the other party does not constitute a waiver of the party’s right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between you and iHug with respect to the subject matter hereof.

Copyright © 2013-2018 iHug. All rights reserved for all countries.

Contacting iHug

If you have any questions about this agreement, the practices of iHug, or your dealings with iHug, or our terms of use and this agreement,y may contact Us at any time.

Created: June 27, 2014

 

LAST UPDATED: June 28, 2017